Using descriptive words, not just the technical terms may have a greater impact. Hidden contact information consumers want to know what they are dealing with real companies, when they transmit their data, especially when it comes to your credit card. They want to know that if they have problems, they will have the opportunity to talk to a real person and get help. If your site does not provide any contact information or the consumer can not to find quickly and easily find it, he is less trusted site, and therefore less sure about whether to work with him Vami.Chto to do with it Make it so a visitor could easily find your phone numbers and addresses for each page. It is best to place your contact information in the header at the top of the sidebar or footer. Ensure the availability of various means of communication, if possible. Contact form, address e-mail address, phone number and mailing address - it all adds customers trust your site.
Also, remember that the more expensive or complicated product you sell, the more likely that consumers will want to contact vami.3. Long enough or clear ordering process is one of the biggest mistakes that can be tolerated in the development of an online store. You have to make the process of transferring their customer details, choice of convenient payment method and complete checkout as easy as possible. The more steps you make to user from the moment when the product was in the basket, until payment, the more opportunities you give it to leave your site without making a purchase. Perfect verification process includes one page for consumers, where they can check your order and enter the address and billing information, and page order confirmation. Everything else will only interfere with the design zakaza.Chto to do with it Follow the above model, as far as possible.